SEATTLE — Password problems are a thing of the past at Verity Credit Union.
Calls for resets have been nonexistent since the CU deployed a single sign-on solution this spring, said Jon Wu, a systems engineer at the $388 million Verity.
Prior to that such calls were routine for the help desk, which helped staffers make their way into 10 to 15 applications, ranging from ADP payroll to Fidelity debit card management to American Express transactions and CO-OP ATM management to the core system itself from Open Solutions, Wu said.
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