DES MOINES, Iowa — The Members Group has moved its card fraud protection back in house, the card processor associated with the Iowa Credit Union League announced.
TMG uses a fraud detection center that uses First Data's Falcon Fraud Detection System to handle debit and credit card fraud prevention as well as helping cardholders resolve cases.
“Moving our fraud center in-house has improved the speed and accuracy of fraud detection and case resolution,” said Karen Postma, TMG cards risk senior manager. “With a closer eye on cardmember activity, we can better identify trends and prevent fraud.”
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