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CHERRYVILLE, N.C. — Donna Beringer knows the value of institutional memory and is using technology to secure with software what’s often kept only in gray matter at many organizations.

Beringer is CEO of $21 million Carolina Federal Credit Union, a job she assumed not long after the unexpected death of the CU’s founding manager and CEO, Jack Jenkins.

As it turns out, the credit union had lost not only its leader of 35 years, but a wealth of critical information, including the kind of knowledge that Carolina FCU is now loading into a new solution called AgilityPro from AgilityPlus, a two-year-old startup based in Dandridge, Tenn.

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