WEST JORDAN, Utah — Jim Ackerman, owner of Ascend Marketing, is raving about switching his business accounts from a major bank to Mountain America Credit Union.

In a March 10 letter to the Enterprise Business Group, a weekly publication targeting small businesses, Ackerman wrote of his experience with a bank as he made the shift to moving his business to his home.

"They always made me work hard to do business with them," Ackerman wrote of his bank. "They never went out of their way to get to know me or my business, but they didn't actively hamper my efforts either."

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