DALLAS — TNB Card Services, the card portfolio purchasing and management arm of credit union owned Town North Bank, has sponsored a survey of its clients that indicates a large percentage of those who responded to the survey have been pleased with their sale.

TNB said it has long been interested in feedback from its client credit unions but decided to make the survey results public after noted card consultant and broker Asset Exchange began to survey CUs which sold their portfolios. Asset Exchange collected and released data on purchases in aggregate but did not release it by individual purchaser.

TNB used Credit Union Resources, Inc, to conduct the survey, a firm owned by the Texas Credit Union League. TNB has been buying portfolios since 2003 and has purchased more than 160. All of the agent issuing clients were included and 25% of the CUs surveyed responded.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.