MADISON, Wis. — To better serve credit union's training and development needs CUNA Mutual Group and CUNA have agreed to transition CUNA Mutual's Creating Member Loyalty organizational training program to CUNA.

The CML program provides training and implementation support designed to help credit unions develop their member service and sales culture and enhance the leadership and coaching capabilities of their staff.

Created by CUNA Mutual over 20 years ago, CML now offers more than 60 sales and service training modules covering such areas as member sales and service, leadership and training to nearly 400 credit unions.

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