WASHINGTON — When it comes to how effective NCUA is in responding to regulatory comments received from small businesses and other entities, the agency has earned a grade of “B,” according to the new Small Business Administration 2006 National Ombudsman Report to Congress.

The Office of the Ombudsman works to create a regulatory enforcement environment that is responsive to small business concerns. The office examined NCUA and nearly 30 other federal agencies on whether they have a written or online nonretaliation policy and what tools are used to inform small businesses about their rights under the Small Business Regulatory Enforcement Fairness Act of 1996, among other criteria.

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