ATLANTA — Credit unions seeking to market their credit cards more effectively to their entrepreneurial members or credit card issuers looking for a competitive boost for the small business cards should consider offering one with a cash back and/or gasoline discount reward structure.

That is one of the conclusions drawn from a study of small business card rewards conducted by SYNERGISTICS, a leading market research firm. The "Tailoring Card Services For Small Businesses" report found what the firm called a "gap" between the card rewards that small businesses said they want from their cards and the rewards that they actually have available, according to an announcement of the survey's findings.

"Rewards marketing has become an increasingly important aspect of small business card programs," said Genie Driskill, chief operating officer for SYNERGISTICS.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.