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BALTIMORE — Protecting a credit union and its members from fraud requires familiarity with current scams, use of fraud prevention tools and ongoing training for employees, according to a risk management expert Chetta Hebron-Byrd, risk manager with CUNA Mutual Group, told AACUC conference attendees that it’s important to understand the mentality of fraud perpetrators.

“This is a full-time job for them. They don’t care if you’re young or old, rich or poor. They’re out to defraud you and your members,” Hebron-Byrd said. “We recommend developing written policies that provide front-line staff

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