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HAGERSTOWN, Md. — On the eve of its one year anniversary, Ongoing Operations, LLC has quickly discovered that the behind the scenes, proactive work to ensure that a credit union can continue running in case of a natural disaster or operational shutdown has become a priority for many.

The painful lessons brought on by Hurricanes Katrina, Rita and Wilma in 2005 forced credit unions affected by the deadly storms to scramble and network in ways they had never done before. Out of that confusion launched Ongoing Operations, a CUSO that helps with disaster recovery, operations and business continuity services such as around the clock member support, data backup and recovery and workspaces. Since it opened its doors in February 2006, the CUSO, founded by seven Mid-Atlantic region credit unions, now has 21 clients and is near capacity at its home base in Maryland, which will be expanded.

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