With a flat yield curve and tight margins forecast to be with us for a while, every credit union is looking for ways to operate leaner and more efficiently. Initiatives that can help you grow without increasing head count or save money that can be reinvested into member service are the perfect kinds to pursue in a tight market. And one of the best places to look for those pay-offs is in the area of technology.

The same Internet delivery channel that is improving convenience for your members can also help you operate more efficiently–if you leverage it to its full potential. Consider how much call volume you could off-load from your call center if members could get automatic e-mail notifications of certain events–for example, when their balances fall below a particular threshold. Electronic alerts technology allows for this capability, and credit unions that use it are seeing significant savings. Electronic alerts allow members to find out about critical events sooner so they can manage their accounts better; in turn, the credit union reduces call volume and the high costs of member notice mailings.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

 

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2022 ALM Global, LLC. All Rights Reserved.