Employee Feedback on Downsizing

CUNA Mutual CEO Jeff Post shared some responses, both good and bad, he received after a pre-Thanksgiving memo he sent staff about the layoffs and future changes in the company. Here are some excerpts: “The way I look at it, is that we have a lot to be thankful for and one of those items is that we have you taking us on this venture. I know it has to take place and I know that we have the best person to take us there.” – LaVonne “Thanks for keeping us on the `hot seat’ and challenging us to be the best at what we do. I do believe that we have the capacity to go from “…good…to GREAT…!” Thanks again! Your displaced, but loving it, friend in Vermont! – Steve “I believe that we all were hoping you were going to come into the company and help us, not throw us away. We all want to see the company grow but we all want to be there also. I also believe a great leader can take what they are given and make it work and I also wish you would have taken the time to meet with the people and see what we are all about.” – Brent A unionized worker, who with her husband, is losing her job at CUNA Mutual, is concerned that the company has not thought through the changes thoroughly enough. She said outsourcing sounds like an easy solution, but she doesn’t think it’s feasible. “We’ve tried to have a mix of in-house and outsourced work. I think our [department's] management has done a good job of that. I look around locally and I don’t know how they’re going to outsource all that we do here. I know they want to get more competitive, but I don’t think it’s needed.” -