More Effort Needed to Prevent, Detect Identity Fraud PLEASANTON, Calif. – A recent Javelin Strategy & Research study finds that while a few financial institutions have focused on identity theft and related fraud resolution, they must “deputize” consumers to help contain the threat. For example more financial institutions should be giving more consumers the choice to stop the delivery of paper statements. In 2003, the Federal Trade Commission reported that 14% of known-cause new account identity theft was the result of stolen mail. The study also finds that out of all the financial institutions surveyed only Wells Fargo and E*Trade offer their customers the capability to sign up for email alerts when personal information has been altered. Listed below is the study’s list of best identity fraud prevention performers: Identity Fraud Safety Top 10 Scorecard Bank of America Wells Fargo Bank E*Trade Zions Bank Navy FCU Citibank US Bank USA AmSouth HSBC

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