CAMBRIDGE, Mass. – As the use of broadband channels for Internetdelivery continues to grow, credit unions can expect members to bemore interested in using online options for service. According to anew report from Forrester Research, consumers who use broadband aresignificantly more likely to use e-mail and online chat optionsthan dialup users. Gender and age also play a part, Forresteranalysts found, with males and younger users apparently more likelyto be influenced by the speed of their connections.
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