DETROIT – Maxxar Corporation, well-known in credit union land for its telephony products, has formed an alliance with credit union data processor XP Systems, a Fiserv subsidiary, to offer its speech recognition and interactive voice response (IVR) technologies for XP Systems' XP2 product. The partnership includes the integration of Maxxar's Total Natural TransactionT (TNT) system with XP2. TNT features both natural language speech recognition and touch tone IVR based financial transaction capabilities. Client credit unions will be able to provide speech-enabled telephone lending services utilizing natural language speech recognition, name and address recognition and text-to-speech technologies. Maxxar has relationships with a number of other Fiserv credit union DP subsidiaries, including AFTECH, CUSA, Summit and USERS.

Continue Reading for Free

Register and gain access to:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts.
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders.
  • Educational webcasts, white papers, and ebooks from industry thought leaders.
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.