A recent Towers Perrin best practice study of 22 best workplace companies in 11 industries has found that leading organizations have the following behaviors in common: Have a clear talent management strategy and build talent management as an essential capability within the organization. Use technology to streamline processes and information sharing so that they can focus efforts on the more critical "high touch" or one-on-one, aspects of recruiting, helping new hires become acclimated to company culture and assimilation. Engage employees in the business and create a clear line of sight between what employees do every day and how the company performs. Focus employees' energies on results by basing certain key elements of pay on business performance and by clearly differentiating rewards for individual performance. Provide flexible reward programs that can be customized to meet varying employee needs and support work/life balance. Ensure the success of their talent management strategy by developing the capabilities of their managers.