SPRINGFIELD, Mo. – Twenty-six banks and credit unions in the Springfield area have posted notices asking their customers, upon entering the institutions, to remove their hats and sunglasses, according to wire service reports. The Springfield police department has backed the program, which the services reported are based on a similar program in Massachusetts. The institutions have posted the signs in the wake of 14 robberies this year, double last year's average, the report said. "I think it would make all tellers feel safer," Jeannie Ewing, a branch manager of a Telcomm Credit Union branch reported, adding that an unfamiliar face can make her wary these days. FBI Special Agent Dave Burlew said it could make some robbers think twice and could give authorities a full view of a robber's face from security images. "I think it's a simple request," estimated James Holstein, president and chief executive officer of Old Missouri National Bank. "Customers will complain. But serious complaints? No. When they realize we are doing it for their safety as much as our safety, I think they will cooperate."

Continue Reading for Free

Register and gain access to:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts.
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders.
  • Educational webcasts, white papers, and ebooks from industry thought leaders.
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com.

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.