1.
Understanding company goals and objectives. 2.
A strategic vision and plan. 3.
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Selecting the right vendor. 4.
Ongoing management of the relationships. 5.
A properly structured contract. 6.
Open communication with affected individuals and groups. 7.
Senior executive support and management. 8.
Careful attention to personnel issues. 9.
Near-term financial justification. 10.
Use of outside expertise Source: The Outsourcing Institute
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