STAMFORD, Conn. – Since the growing anthrax scares, Gartner, Inc., a research and advisory firm, forecasts that by the end of 2001, 32 million Americans will view credit card and other statements online representing a 60% jump from last year. While marketing campaigns emphasizing value added services and convenience played a major role in the increase, since the first reported anthrax scare Gartner clients have reported a 20% increase in electronic bill presentment. A recent Gartner survey finds consumer preferences differ when choosing how to receive and access bills online with more than 48% of consumers visiting their billers’ web sites directly, and 24% wanting to receive a consolidated set of bills at their financial institution’s Web site. According to Gartner, the number of consumers viewing bills electronically will reach 64 million by year-end 2003.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.