Virginia Credit Union, Richmond, has broken ground for a new 117,000 square-foot operations center in Chesterfield County. The new building will house its call center, data center, lending functions, check processing, electronic services and other operational departments. The center is expected to be completed and open by the end of...

No one thing gives credit unions an image. The way members are treated. The professionalism of the staff and the facilities. A credit union's support of charitable causes. The look and feel of marketing pieces. All these and many more factors contribute to the overall image of credit unions. What...

ARLINGTON, Va.-NAFCU Services Corporation CEO Keith Nolan said the group will be sending out a request for proposals shortly for member business loan software providers. Member business lending is growing increasingly popular among credit unions, Nolan observed. "Obviously, the big bugaboo is how do we do it," he explained. Nolan...

I enjoyed Mike Welch's March 10 column "Slowdown in Membership Growth Makes No Sense," and I feel the results have not been as good due to the following: * Members are dying (old members are leaving the membership and their children are not keeping the funds in the credit union.)...