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  • CUNA Mutual Group has an ambitious goal - to be the industry's "strategic business partner"

    MADISON, Wis. - CUNA Mutual Group says it wants credit unions to think "strategic business partner" when they think of CUNA Mutual Group - a task that may be easier said than done. CUNA Mutual Group set out last fall to find out if it was at the strategic business...

  • Janet Miller, Colorado and national CU leader, succumbs to cancer

    COLORADO SPRINGS, Colo. - Janet Miller, the first woman to chair CUNA and the first woman to chair the Colorado Credit Union System, passed away Sunday, June 24 from cancer. Miller's credit union career began in 1959 at the Air Academy FCU, Colorado Springs as a part-time typist. Over the...

  • Colorado credit unions, state league, to form trust company

    DENVER - Six credit unions and the Colorado Credit Union League (CCUL) are in the final stages of forming a trust company that could potentially reach 440,000 members who account for $3.5 billion in deposit assets. ENT Federal Credit Union, Bellco Credit Union, University of Colorado Federal Credit Union, Public...

  • What do you lose when you sell your credit card portfolio?

    An article in the May 16 issue of Credit Union Times, "Should you sell your credit card portfolio," offered some "good reasons" for selling a credit card portfolio. The suggested "good reasons" were given by a credit card portfolio sales broker. While every business decision a credit union faces has...

  • NCUA, CUNA, NAFCU, SEFCU submit rebuttal in ABA lawsuit

    WASHINGTON-The Department of Justice (DOJ) submitted its brief for NCUA in the ABA's FOM appeal last week. CUNA, NAFCU, and State Employees Federal Credit Union, Albany, N.Y. filed a separate brief as co-defendants in the case. The ABA charged that NCUA overstepped the congressional bounds created in the Credit Union...

  • Washington CUs learn valuable lessons from aftermath of Seattle earthquake

    SEATTLE - Don Rohacek, president/CEO of Credit Union Northwest remembers the morning of Feb. 28 when a frightening 6.8 magnitude earthquake jarred the city. Looking back nearly five months, he can laugh now at his naivete. At the time, Rohacek had been traveling down the rolling concrete floating bridge of...

  • Benefits of an intranet

    Here are some of the ways intranets can benefit credit unions, according to Sarah White, author of "Intranets & Credit Unions," a new book now being offered by CUNA: *Helping credit unions maintain continuity and consistency of service to members. *Increase employee morale. *Saving managers time in responding to employee...

  • A look at marketing credit union-style

    WEST PALM BEACH, Fla. - Given the increasingly aggressive financial services landscape, credit unions are constantly challenged to develop innovative ways to stand out. The year 2001 marks the CU brand push where marketing is pivotal in helping today's credit unions differentiate themselves from the competition. Today's CU promotional materials...

  • Langley FCU puts ATM on wheels

    HAMPTON, Va. - Have ATM will travel is the new line for Langley Federal Credit Union. The $651 million credit union has purchased a van equipped with two automated teller machines for use during community events, employee group onsites and other credit union activities. Dubbed the "Langley Xpress", the mobile...

  • Harte-Hankes survey finds piecemeal implementation

    SAN ANTONIO - While the use of customer-relationship management (CRM) technology is becoming more widespread among credit unions and other financial institutions, its implementation is often piecemeal and usually outsourced, according to a new survey. Harte-Hankes Inc. conducted the survey in May (www.harte-hankes.com) and included 300 North American companies using...