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Firestone Office Federal Credit Union, Akron, Ohio, has elected the following officers to its board: Robert Weirath, chair; James Delagrange, vice chair; Paul Williams, vice chair; Anna Hracki, secretary; Wayne Chapman, director; and Paul McKee, director. In addition Firestone Office FCU has announced that long time director Leo Bertele has...
ARLINGTON, Va. - For a long time credit unions have spelled `student loan' with four letters, said John Garey, Manager of CUNA Mutual's Student Loan Network, but for their own sakes they need to sharply alter that opinion. "I am passionate about this," Garey acknowledged, "I believe in credit unions...
WASHINGTON - The FBI hopes to meet with banks and credit unions sometime over the summer to reassure them that the Bureau will still be involved in investigating bank and credit union robberies particularly those involving guns and those with intrastate implications, according to the agency and media reports. As...
Memphis Area Teachers' Credit Union, Tenn., has promoted Dan Robinson to branch coordinator. Vista Federal Credit Union, Lake Buena Vista, Fla., has named Jody Rogers marketing/ business development and sales manager. Space Coast Credit Union, Melbourne, Fla., has promoted Meredith Gibson to vice president of marketing and Donna Carson to...
SOUTHBEND, Ind. - When it comes to loans, Communitywide Federal Credit Union can shout, "What a difference automation makes". In 2001, the $84 million credit union managed to increase its loan volume by more than 50% to over $60 million. "Two factors have made our rapid loan growth possible," said...
MADISON, Wis. - This year's CUNA Symposium held at the Orlando Marriott World Center will feature an educational track designed specifically for credit union directors and volunteers to help them do the best possible job serving their credit unions. "Anyone familiar with the unique structure of credit unions knows that...
WASHINGTON-CUNA members may make nominations for any of nine open seats on the CUNA Board through June 17. Voting will take place June 20 through July 29. Winners will be announced in August but will not become effective until CUNA's Symposium and Annual General Meeting (AGM) in September in Orlando....
RICHMOND, Va. - Virginia Attorney General Jerry Kilgore has asked Virginia Credit Union League President/CEO Rick Pillow to serve on the state's new 24-member Identity Theft Task Force. The task force, which consists of technology and business leaders, legislators, and citizens who have been victimized, will hold town hall meetings...
WEST PALM BEACH, Fla. - In just about every corporate credit union merger occurring in recent years, the term "economies of scale" has been uttered. The acquiring corporate says the more girth it has, the cheaper products and better rates it will be able to deliver. Some in the industry...
PASADENA, Calif. - Former WesCorp President/CEO Dick Johnson is keeping himself busy in the CU world after retiring from WesCorp officially in late May. Johnson has joined the $2 billion Wescom Credit Union in an advisory capacity as committee member-at-large. Johnson will offer his perspectives to the board and executive...
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From Elan Credit Card
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Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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