News

WEST PALM BEACH, Fla. - Covering aggregation firms for a few years now I decided to put their convenience claims of a "one-view snapshot" of my financial life to the test. As an avid user of online financial services, including online banking and bill pay at my credit union (IBM...

PARIS - In his relentless effort to help the have-less of the world, Arthur Arnold, CEO of the World Council of Credit Unions (WOCCU), opened the Fifth International Leadership Conference in the City of Lights. The conference was titled "A World Without Borders." There are now 6 billion "have-less" in...

REDMOND, Wash. - Security of electronic documents is on the minds of CU leaders everywhere. Recently, NetUPDATE, Inc., a software and services provider for the financial services sector, has acquired Seattle-based DocuTouch Corporation, a leader in document management and digital signatures. With the DocuTouch addition, NetUPDATE will support the ability...

NEW YORK - As the Fed is leaning toward "traditional e-mail" for financials to use in communicating with members/customers, a recently-released American Banker survey showed bank e-mail responses are usually too generic, or too late. In an admittedly informal survey, an American Banker reporter sent this basic question, "Do your...

NEW YORK - Wow. Credit unions are a force to be reckoned with online according to a recently-released Bank Technology News online banking report. Bank Technology News ranked the top 123 financial institutions in terms of number of online users -sixty of which were credit unions. The top 25 institutions...

PARIS - Laughter echoed through the dining room of the Meridien Hotel in Montparnasse when writer, British television personality and cricket wife Francis Edmonds gave a motivational speech. She cited credit unions as doing great work, helping people to help themselves, but she also drove home some core values. Edmonds...