{
  "author": {
    "name": "Karan Kashyap",
    "webUrl": "/author/profile/karan-kashyap/",
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    "estimate": 2,
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    "articles": [
      {
        "uri": "/2024/01/26/ai-member-service-solutions-elevating-the-user-experience/",
        "title": "AI Member Service Solutions: Elevating the User Experience",
        "byline": "Karan Kashyap",
        "kicker": "Expert Opinion",
        "prettyDate": "January 26, 2024",
        "timeToRead": "7 minute",
        "image": {
          "uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/01/AdobeStock_166966052-e1643927206895.jpg",
          "width": "650",
          "height": "433"
        },
        "authors": [
          {
            "webUrl": "/author/profile/karan-kashyap/",
            "name": "Karan Kashyap"
          }
        ],
        "kickerNode": [
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            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
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        ],
        "summary": "Turn to artificial intelligence not as a replacement for the member service team, but as an extension of its resources.",
        "body": null
      },
      {
        "uri": "/2023/11/29/generative-ai-for-the-financial-services-industry-separating-the-hype-from-reality/",
        "title": "Generative AI for the Financial Services Industry: Separating the Hype From Reality",
        "byline": "Karan Kashyap",
        "kicker": "Expert Opinion",
        "prettyDate": "November 29, 2023",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2023/07/AdobeStock_590805349-e1707157150108.jpg",
          "width": "620",
          "height": "347"
        },
        "authors": [
          {
            "webUrl": "/author/profile/karan-kashyap/",
            "name": "Karan Kashyap"
          }
        ],
        "kickerNode": [
          {
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        ],
        "summary": "Credit unions must be realistic about generative AI and strategically apply it as one tool in their toolbox.",
        "body": null
      }
    ]
  }
}