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Launching real-time payments Receive on the RTP® network, and the FedNow® Service may have been the first step, but Send is where strategy meets reality. For credit unions, the question is no longer simply whether to offer instant payments. It's how to turn Send into a capability members will actually use and trust—and one that delivers meaningful value for the institution.

On October 7, 2026, at 2 p.m. ET, join Credit Union Times, Marc Michalowski, CIO at NET Credit Union, and Mark Majeske, SVP of faster payments at Alacriti, for a discussion about what instant payments Send looks like in the real world. Marc will bring the credit union perspective, while Mark will draw on industry data and experience with financial institutions deploying Send capabilities. Together, they'll explore how credit unions can identify the right use cases, understand member demand, approach pricing and measure adoption.

Attendees will learn:

• How to know when it's time to move from Receive to Send
• Real-world stats on Send use cases that are gaining traction
• What transaction activity reveals about adoption and member behavior
• How to approach pricing, fees, and the business case for Send
• How Send data can uncover new opportunities to serve members

Featured Speakers:

Mark Majeske | SVP Faster Payments | Alacriti

As Senior Vice President of Faster Payments at Alacriti, Mark leads the overall corporate faster payments strategy and product development of the Orbipay Payments Hub. Mark also currently serves on the Faster Payments Council Board of Directors and is a member of their Cross-Border Payments Work Group. Previously, Mark led product development for the RTP® network, the FedNow® Service, and Zelle® at FIS. In addition, Mark was part of the team that designed, developed, and launched the RTP network at The Clearing House. He also worked in the financial industry in digital payments product development.

Zelle^® and the Zelle^® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Marc Michalowski | CIO | NET Credit Union

Marc Michalowski is chief information officer at NET Credit Union, where he leads technology strategy and initiatives designed to improve the member experience and advance the credit union's digital capabilities. With more than two decades of experience in credit union technology and operations, Michalowski has held leadership roles across several financial institutions and has been with NET Credit Union since 2018. At NET Credit Union, he has helped lead the organization's adoption of modern payment technology, including real-time Send and Receive capabilities on the RTP® network and the FedNow® Service. Michalowski was also named a 2024 Credit Union Times Luminaries finalist in the Innovation in Tech — CTO/CIO of the Year category.

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