Capturing the Big Opportunity in Small Business: How to Win and Keep SMBs

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ON DEMAND

This webcast is now available on demand. If you have previously registered, access the recording here and login.

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Small and medium businesses (SMBs) are a major growth opportunity for credit unions, and the member relationships you already have give you a running start.

But winning these relationships takes more than traditional business banking services. SMBs expect seamless digital experiences, tailored solutions, and efficient ways to manage payments, cash flow, and operations. Credit unions that align digital experiences and services to real-world needs deepen relationships and build long-term value.

Join us during National Small Business Week fora timelySMB discussion. Leaders from Hoosier Hills Credit Union andUnitedFederal Credit Union will share how they use technology, partnerships, and personalization to increase engagement and build trust with business members.They'llbe joined by digital banking expert and strategist Fabio Biasella.

Attendees will leave with practical insights on how to:

  • Attract and retain SMB members  
  • Align digital experiences and services to SMB needs  
  • Deliver more effective SMB services for payments, cash flow, and operations  
  • Use personalization to increase engagement and trust 

Featured Speakers: 

Brittany Grasley | Vice President of Remote Services | United Federal Credit Union 

Nick Webb | VP of Deposit Strategy | Hoosier Hills Credit Union

Fabio Biasella | Director of Strategic Services | Engage fi

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