It's about understanding account holders well enough to act before they have to ask.

You already have the pieces. Digital banking, account opening, data analytics, and marketing systems. The problem is they were never designed to work together.

Disconnected systems create fragmented experiences, limit visibility, and keep your credit union reacting instead of leading.

When these systems connect, everything changes.

Experiences become seamless. Decisions happen at the right time. And from the account holder's perspective, it just works.

So how do you make Anticipatory Banking real?

In this session, credit union and bank leaders share how they are connecting these capabilities to create more unified, insight-driven experiences. You will hear what is working, how they are approaching it, and where they are seeing impact.

Join this webcast to learn:

• Shifting organizational mindset to better serve account holders 
• How to reimagine the front door of your institution
• What it takes to anticipate needs earlier
• How peers are taking a phased, practical approach
• Where to start to create immediate impact

Speakers:

Nick Bandoch, Senior Vice President, Chief Brand Officer, Tri City National Bank
Nick Bandoch is a senior banking executive with extensive experience in brand strategy, digital transformation, and customer engagement. As Chief Brand Officer at Tri City National Bank, he leads initiatives focused on aligning brand, experience, and growth strategies to better serve customers in an increasingly digital landscape.

Amy Krasikov, VP of Digital Experience, Raiz Federal Credit Union
Amy Krasikov leads digital experience strategy at Raiz Federal Credit Union, focusing on creating seamless, member-centric journeys. She brings deep expertise in digital transformation, user experience, and aligning technology to evolving member expectations.

Kimberly Schmidt, VP of Digital Services, Educators Credit Union
Kimberly Schmidt oversees digital services at Educators Credit Union, driving innovation in digital banking and member engagement. Her work centers on leveraging technology to improve accessibility, efficiency, and overall member experience.

George Dow, Sr. Director, Solution Architecture, Alkami
George Dow specializes in helping financial institutions modernize their digital ecosystems. At Alkami, he works closely with banks and credit unions to design and implement solutions that unify digital banking, data, and onboarding—enabling more connected, insight-driven member experiences.

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