Join us for a candid, expert-led discussion on the current landscape of AI in the credit union industry. We'll explore real-world examples of what's working, from intelligent automation and chatbots to predictive analytics and transaction enrichment. Just as importantly, we'll highlight common pitfalls, implementation challenges, and the limitations of certain tools that promise more than they deliver.

Whether your credit union is just beginning its AI journey or looking to optimize existing systems, this webcast will provide valuable insights from industry leaders and tech experts who understand both the opportunities and the realities.

Join this webcast to discover:

• Which AI tools are generating the most value for credit unions today
• Case studies showing measurable outcomes and lessons learned
• Common challenges with integration, data quality, and member trust
• How to evaluate AI vendors and set realistic goals
• What's coming next: Trends to watch in AI for financial cooperatives

Featured Speakers:

Michael Ogden | Editor-in-Chief | Credit Union Times
As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication's exclusive and proprietary research database of the credit union industry's economic landscape. Under Michael's leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats.

Steve O'Connell | President and CEO | California Credit Union
Steve O'Connell is President and CEO of California Credit Union, a prominent $5 billion financial institution headquartered in Southern California. Named a Forbes Best-In-State Credit Union in 2024 and 2025, the credit union serves 200,000 members with 25 retail branches, offering a full suite of consumer, business and investment products and services, including comprehensive consumer checking and loan options, personalized financial planning, business banking and state-of-the-art online and mobile banking.

Ben Davol | Senior Vice President of Technology | Rogue Credit Union
Ben Davol is the Senior Vice President of Technology at Rogue Credit Union, where he oversees software engineering, core banking, infrastructure, helpdesk, data warehousing, and AI strategy. In this role, he drives digital transformation initiatives that strengthen member self-service, enhance resiliency, and improve cost efficiency across the $3.5 billion credit union.

Questions? Email: [email protected]