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EAST
The $3.3 billion, Chelsea, Mass.-based Metro Credit Union promoted Robert Eydenberg to SVP retail administration. In his new role, he oversees all retail banking operations and ensures the effective and efficient delivery of Metro’s financial products and services to its members. He also oversees the credit union’s 18 retail branches and the Universal Service Center, and is responsible for the development and retention of member relationships, with a focus on business growth, new account acquisition and member service. Eydenberg joined Metro in 2006, and during his nearly 20 years of service has held several leadership positions, including branch manager at the credit union’s Lynn, Mass., branch and at the Chelsea – Main branch located at its corporate office, as well as management positions in the Universal Service Center. He was later promoted to assistant vice president retail administration and most recently served as vice president retail administration.
MIDWEST
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The $3.5 billion, Dubuque, Iowa-based Dupaco Credit Union hired Greg Rehmke as SVP, legal, compliance and risk. In his new role, Rehmke will further strengthen the organization’s commitment to excellence in governance and risk management. He brings more than 17 years of experience, having previously held key positions in both internal and external legal roles representing financial institutions.
SOUTH
The $5.7 billion, Raleigh, N.C.-based Coastal Credit Union promoted Ewelina Caplap to vice president of coastal wealth management, available through CUSO Financial Services, which is in the process of converting to LPL Financial LLC. In her new role, Caplap oversees the management and performance of Coastal’s program and drives its strategic initiatives. Caplap has a background in marketing, operations, strategy and compliance, and holds an MBA and master of science in information systems. She is also a Chartered Financial Consultant and Chartered Life Underwriter and certified Project Management Professional, and holds her FINRA Series 7, 66, 9 and 10 licenses. Caplap has been with Coastal since 2015.
Derrick E. Ragland Jr., president/CEO for the $3.6 billion, Birmingham, Ala.-based Southern Energy Credit Union, received the Salvador A. Marino Lifetime Achievement Award from the credit union’s Board of Directors during its Annual Meeting in April. Throughout Ragland’s 43-year career with Southern Energy, he has held roles in lending, branch management, collections, facilities and operations, and became president/CEO in 2016. He was named Professional of the Year by the League of Southeastern Credit Unions in 2024.
The $6.1 billion, Oklahoma City, Okla.-based Tinker Federal Credit Union announced two promotions and one new hire.
Allison Griffith was promoted to assistant vice president of treasury services earlier this year. In her new role, Griffith advocates for the needs of TFCU’s business members, especially as the credit union enhances its treasury management products that allows them to manage their businesses easily to better focus on growth. Griffith’s career in banking began when she was 16 and worked as a teller. She has worked in operations, lending, mortgage and payment operations before transitioning to commercial banking in 2007. In addition, she has worked for small, family-owned banks and large corporate financial institutions, and served as COO of a company.
Cheralyn Ford was promoted to assistant vice president of business analysis in the information technology department. In her new role, Ford is leading the team of business analysts focused on providing technology support for TFCU’s enterprise projects aimed at delivering services and solutions that meet the needs of members. Ford started working for TFCU as a teller in 1998 and also worked as a member service officer and express loan officer in lending before joining the IT department in 2004 as a business systems analyst and specialist.
Joseph Jackson was hired as EVP and CFO. In his new role, Jackson is continuing the TFCU tradition of maintaining strong financial practices and strategies, while also working alongside his team to pioneer new ways of enhancing value to both TFCU members and the credit union as a whole. He holds a Certified Public Accountant license in Oklahoma, where he began his career working as a financial and data analyst and auditor prior to entering the credit union industry in 2019 as an assistant CFO at WEOKIE Federal Credit Union ($1.3 billion, Oklahoma City), and later as CFO.
CUSOS
The Board of Directors for Xtend, a Grand Rapids, Mich.-based CUSO providing managerial, operational, marketing, technical planning and consulting services, announced the resignation of its current CEO, Liz Winninger, effective May 16. Winninger had served in the role since 2017.
The Xtend Board said it would be launching a formal search for a new CEO, and that in the meantime, the current executive and management team would remain unchanged and work with the Board to provide stability and guidance during the transition.
Please send your People news items to Natasha Chilingerian at [email protected].
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
