Jim Page was hired as vice president learning and talent development. He most recently served as director of learning and talent development at Klaviyo, and brings more than 20 years of experience in scaling people and learning initiatives across industries including education and technology. In his new role, he leads learning and development, performance management and employee engagement.

Lucas Ross was promoted to assistant vice president mortgage loan originations. Ross joined Metro in 2010 as a mortgage specialist and earned recognition as a top loan originator by The Warren Group and as one of the top 500 mortgage originators in the U.S. by Scotsman Guide. He most recently served as manager, mortgage sales and oversees all residential mortgage and home equity loan originations at the credit union.

Wafaa Lahmeur was promoted to assistant vice president regional manager. Lahmeur joined Metro in 2011 as a teller and earned several promotions before her appointment as branch manager at Metro’s Chelsea Main branch, located at its corporate offices, in 2018. In 2024, she was promoted to assistant vice president branch manager. In her new role, Lahmeur will oversee branch operations and service initiatives of Metro’s branches in Boston, Chelsea, Dorchester, Framingham, Melrose, Newton and West Roxbury.

Cotey Collins-Hernandez was promoted to branch manager at Metro’s Medford branch in Medford, Mass. Collins-Hernandez joined Metro in 2023 as an assistant branch manager at the credit union’s main branch in Chelsea, where he assisted in managing daily operations. In his new role, he will oversee customer service, sales initiatives and branch operations in Medford. He is also a member of the Economic Development Board and Community Preservation Committee for the City of Chelsea.

Zachary Fink was promoted to branch manager, Commonwealth Ave. – Boston. Fink joined Metro as a sales and service supervisor in 2023 and most recently served as assistant branch manager. In his new role, he oversees all operations, customer service and sales initiatives for the Commonwealth Avenue branch.

Estela Shingleton was hired as branch manager of Metro’s Lawrence branch in Lawrence, Mass. Prior to joining Metro, Shingleton served as assistant vice president branch manager and loan originator at the $1.4 billion Webster First Federal Credit Union in Hopkinton, Mass. She brings more than 20 years of banking experience to Metro and will oversee all Lawrence branch operations, including team sales objectives and goals.

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