The NCUA's Miguel Polanco joins us on this episode of "Shared Accounts With CU Times" to talk about his position as head of the Office of Minority and Women Inclusion at the agency. The thing is, his position is very interesting because it carries the weight of Congress with a vision of doing what's best for the NCUA and hopefully setting an example for the entire credit union industry.

Polanco has served in this position for more than a decade and he speaks candidly about how our credit union world has and continues to change as it relates to creating a more inclusive environment.

We break down a recent NCUA report to Congress that lays out the DEI successes and struggles at the agency. Along with that, Polanco shares his thoughts on the importance of the industry's eighth cooperative principle and how he's watching it evolve.

Polanco talks about his time at the United States Military Academy at West Point and how it shaped some of his thinking (and he doesn't miss doing push ups). He also gives us a taste of his home island of Puerto Rico.

Take a listen!


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Michael Ogden

Editor-in-Chief at CU Times. To connect, email at [email protected]. As Editor-in-Chief of CU Times since 2016, Michael Ogden has led the editorial team in all aspects of content strategy and execution, including the creation of the publication’s exclusive and proprietary research database of the credit union industry’s economic landscape. Under Michael’s leadership, CU Times has successfully shifted to an all-digital editorial product with new focuses on the payments, fraud, lending and regulatory beats. Most recently, he introduced a data-focused editorial product for subscribers that breaks down credit union issues into hard data, allowing for a deeper and more factual narrative for readers. In 2024, he launched the "Shared Accounts With CU Times" podcast, which offers a fresh, inside-the-newsroom perspective through interviews with leaders from the credit union industry and the regulatory world. He dives into pressing credit union issues, while revealing the personalities working behind-the-scenes to push the credit union world forward. His background includes years as a radio and TV anchor/reporter and a public relations and digital/social media manager, where he covered the food and music industries, as well as cooperatives and credit unions. Over the years, he has launched numerous exclusive video and podcast series, including a successful series of interactive backstage interviews with musicians at music festivals, showcasing his social media and live streaming production skills.