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The work paradigm has experienced a significant transformation, evolving rapidly in recent years to adapt to changing times. This evolution has prompted businesses to embrace more flexible work models, including remote and hybrid options. Credit unions are no exception.
This statement is not a surprise for those of us working at credit unions during the pandemic. At the onset of the pandemic, the credit union industry proved it could quickly adapt, putting systems in place to carry out essential operations to care for members, even during the most challenging times. We all learned through that experience how to better prepare employees to perform their tasks without always being physically present in the office.
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