CUs ‘Deserve Relief’ From Robocall Rules: NAFCU

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Robocalls are considered annoying and disruptive by roughly 90-95% of the country, according to a survey from the American Association of Retired Persons. These not-surprising survey findings are part of a larger problem that lawmakers and officials from the Federal Communications Commission (FCC) must solve: How to regulate robocalls and take action against the illegal calls made by potentially shady organizations, while not negatively impacting the ability of credit unions to warn members about items such as fraud alerts.

Ahead of Tuesday’s hearing of the Senate Commerce subcommittee about rules and regulations aimed at targeting illegal and fraudulent robocalls, NAFCU Vice President of Legislative Affairs Brad Thaler wrote to subcommittee members stating the FCC’s efforts to control or reduce illegal robocalls and robotexts have “hurt credit unions attempting to make legitimate and useful informational calls.”