Unknown caller on an iPhone Credit/Shutterstock

Robocalls are considered annoying and disruptive by roughly 90-95% of the country, according to a survey from the American Association of Retired Persons. These not-surprising survey findings are part of a larger problem that lawmakers and officials from the Federal Communications Commission (FCC) must solve: How to regulate robocalls and take action against the illegal calls made by potentially shady organizations, while not negatively impacting the ability of credit unions to warn members about items such as fraud alerts.

Ahead of Tuesday’s hearing of the Senate Commerce subcommittee about rules and regulations aimed at targeting illegal and fraudulent robocalls, NAFCU Vice President of Legislative Affairs Brad Thaler wrote to subcommittee members stating the FCC’s efforts to control or reduce illegal robocalls and robotexts have “hurt credit unions attempting to make legitimate and useful informational calls.”

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Michael Ogden

Editor-in-Chief for CU Times. To connect, email at [email protected].

More from this author


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.