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OCCU’s 4-Day Workweek Pilot Results ‘Exceeded Expectations’ So Far

Four months into the 4-day/32-hour workweek pilot program, the data reveals a lot of positive news.

call center employees at work Credit/Shutterstock

In March, officials with the $3.4 billion Oregon Community Credit Union (OCCU) began a pilot program that revolved around a simple question: What if we tested an idea to have employees work fewer days and get paid the same?

OCCU has conducted the 4-day/32-hour workweek on the 61 employees who work in the credit union’s Member Contact Center and has found, four months later, that its metrics are showing positive trends overall with a marked improvement in member satisfaction and high team morale.

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Michael Ogden

Michael Ogden

Editor-in-Chief for CU Times. To connect, email at [email protected].

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