Harnessing Biometric Authentication to Fight Fraud & Enhance Member Experiences


Date: Wednesday, July 19, 2023

Time: 2pm EST | 11 am PST

Cost: Complimentary

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Are outdated PINs, passwords, and knowledge-based authentication questions causing frustration for your credit union members? What’s more, these factors are easy for fraudsters to exploit. It’s time to revolutionize your authentication process and enhance member experiences while preventing fraud. Discover how biometrics can replace legacy techniques, eliminating friction and enhancing member satisfaction. 

Join this webcast for a special two-part presentation on the state of fraud at credit unions. We’ll start with a presentation by Credit Union Times Editor-in-Chief Michael Ogden, as he presents on the latest information from the NCUA and gives an overview on fraudsters and stolen credentials and what regulatory agencies are doing to combat.

Next, join Amy Travers, Regional Vice President of Na Security & Biometric Sales at Nuance, as she unveils how your CU can leverage cutting-edge biometrics to deliver faster, frictionless authentication. You will gain insights into intelligent, proactive fraud prevention strategies using secure biometric authentication, safeguarding your credit union and its members.

You will learn:

  • How fraudsters exploit the vulnerabilities of traditional identification methods.
  • NCUA’s latest updates on credit union identity fraud and biometric fraud trends.
  • How seamless biometric authentication can streamline operations, boost agent efficiency, and reduce costs.

REGISTER NOW! (Not able to attend? We recommend you STILL REGISTER – you will receive an email with how to access the recording of the event)


Michael Ogden | Editor-in-Chief | Credit Union Times

Amy Travers | Regional Vice President of Na Security & Biometric Sales | Nuance