Your mission, should you choose to accept, is to focus on the following:

Recruiting: Implement proactive recruiting strategies to attract new employees. This can include leveraging social media and other online platforms to promote job openings, offering referral bonuses to existing employees, or partnering with local schools and universities to identify and recruit new talent within your community.
Training/Cross-Training: Training and cross-training staff members can be an effective strategy for attracting and managing talent as well as enriching employee development. By training staff to perform multiple roles within the branch, credit unions can ensure that there is always someone available to help members, even if there are staff shortages in certain areas. This can also help improve job satisfaction and employee retention as staff members can develop a wider range of skills and knowledge.
Culture Development: Build a culture where everyone is working toward the larger business goals of your institution. Strong cultures create a common language, develop strong leadership, improve internal cooperation and implement a consistent, integrity-based approach to meeting and exceeding the needs of your members and staff.

As Albert Einstein said, "The measure of intelligence is the ability to change." When it comes to succession planning, when you envision the long-term success of your institution, don't think of it as a problem to solve but rather an opportunity for improvement. There are broader demographic shifts throughout the workforce, with baby boomers reaching retirement age. As a result, credit unions, like other organizations, must determine who will lead them in the years ahead. It is no longer sufficient to find someone simply with the right skill set. Credit unions must also find new leaders who align with the institution's culture and the industry at large. With proper leadership coaching, you won't only improve the future of your livelihood, but also increase both employee and member engagement.

Instant Insights /

Success in Succession

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