As I approach my first year as CEO of Community Financial Credit Union, I can already see results from the transformative journey we’ve embarked upon. At the heart of it is the cohesive, dedicated and passionate team we have grown into, together. And this began by building our leadership team.

In the current “war for talent,” most organizations concentrate on recruitment and retention. But doing so at the leadership level demands its own dedicated strategy, with laser focus on securing talent that will serve the entire organization. It requires a delicate balance across an immeasurable number of dynamics. It is a mixture of art and science. As leaders, we can take steps to simplify the process while remaining intentional throughout.


Listening charts the course for an undertaking as significant and far-reaching as building a leadership team. Before any decisions are implemented, it’s critical that leaders seek to understand where the organization is today and its history. This is particularly important for new leaders, who can all too easily begin prescribing changes without having the pulse of the team’s structure. You must understand the current system before you can enhance it.

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