Exceptional Strategies to Enhance Member Loyalty and Engagement During Uncertain Times
Date: Wednesday, June 28, 2023
Time: 2pm EST | 11am PST
Produced and Sponsored by:
Credit unions are facing unique challenges in today’s tough economy, with members demanding more, loyalty becoming harder to maintain, and both inflation and rising interest rates impacting your business and members’ lives. But with the right strategies, you can enhance member engagement and business relationships, even in the midst of this economic landscape.
Join this webcast, “Loyalty Isn’t Dead, We’re Just Bad at It”, as we outline highly effective strategies to keep your members’ loyalty and boost their engagement, even when they are demanding more. We’ll also discuss how to mitigate the impacts of inflation, rising interest rates, and market uncertainty on your credit union’s operations and members.
You will learn:
- The impact of fading loyalty and how it can make your credit union more attractive
- The importance of showing appreciation to members to build trust and earn their business
- How to use data to understand and build relationships across generations
Charles Arcella | VP, Financial Services Partnerships | Vericast
Can’t attend? Register here for an on-demand recording after the webcast.