Mobile phone security concerns. Source: Shutterstock

The finance industry is winning over customers with mobile tools and services. In fact, two-thirds of consumers say they “can’t live” without their banking apps, according to the 2023 Chase Digital Banking Attitudes Study, as 87% use these apps no less than once a month.

Credit unions and other financial institutions are achieving great success here because software development teams create seamless, easy-to-use and efficient mobile apps with positive user experiences. In only a few taps of the screen, members can pay off their credit card balance, set up recurring payments, transfer funds, deposit checks and call up their credit score.

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