Automation Security: The Questions You Should Be Asking

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It is an understatement to say that credit unions have been profoundly impacted by robotic process automation (RPA). With automation estates in some credit unions now extending into the hundreds and their annual RPA spend on the rise, credit unions increasingly are shifting from legacy tools to a newer generation of cloud-based intelligent platforms, while using RPA to automate both repetitive, rules-based tasks and more complex, end-to-end processes.

While greater use of automation has increased productivity and saved money for countless credit unions, it has also opened the door to a wide range of security threats. As with so many other technological advances, cybercriminals are chomping at the bit to test the vulnerability of automation processes currently in use. Without proper security measures in place, an RPA bot potentially could introduce ransomware into the work environment, expose sensitive data, or reveal private credentials such as passwords and usernames.