Gears with "old way" and "new way" text Source: Shutterstock

The pandemic still isn’t finished with us. It has changed everything, including credit union members’ expectations. People do their banking differently now. They need different products – and Sharonview Federal Credit Union has been creating them.

One reason we need new offerings is because the activity within our branches is different now. Branches have their purpose and there are people who will always prefer the branch experience, but we’ve seen a 20% decrease in branch transactions.

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