How the Collapse of FTX Impacts Credit Union Crypto Strategies


Date: January 25, 2023

Time: 2pm EST | 11 am PST

[Also available for free, on-demand viewing for all registrants starting on 1/26/2023]

Cost: Complimentary

Webcast Sponsored by:


In the aftermath of the FTX downfall, many are left wondering, what is crypto’s future? There is even more uncertainty in the credit union industry as they had just started experimenting with crypto. While the volatility surrounding cryptocurrency may have given investors second thoughts, the collapse of prominent exchanges does not diminish the impact crypto has had on the industry.

The underlying technology of crypto has the potential to fundamentally change the way members move money cross-border, as well as disrupt the way property titles are created, stored, updated, and transferred. Credit unions have a unique opportunity to use this time of uncertainty to get ahead and expand their crypto understanding as a competitive advantage in supporting a younger member demographic.

Join this webcast to hear from Lou Grilli, Senior Innovation Strategist at PSCU, and Rahul Kumar, Senior Director of Financial Services Strategy at Talkdesk, as they explore:

  • How the recent crypto industry fallouts impact credit unions and their members.
  • What credit unions can gain from adopting cryptocurrency into their business strategies.
  • How credit unions can utilize their member service centers to educate, build trust and promote transparency on blockchain with their members.


Featured Speakers:

Lou Grilli| Senior Innovation Strategist | PSCU

Lou Grilli is a senior innovation strategist at PSCU, currently focused on cryptocurrency and real-time payments. Lou participates on the U.S. Faster Payments Council, and is named on a patent for the use of blockchain for loyalty programs. Lou holds an MBA from Duke, and a Master’s degree in Computer Engineering from the University of South Florida.

Rahul Kumar | Senior Director, Financial Services Strategy | Talkdesk

Rahul Kumar is head of banking strategy and GTM for Talkdesk. In his role, he is focused on driving thought leadership and industry specific innovation to position Talkdesk as a leader in the market. Rahul  advises on all components of digital transformation within the financial services industry, on business strategy and adoption of new business models to support growth plans. In his 14 years in financial services, he has helped multiple credit unions and community banks ideate and execute large scale digital transformation programs. He is passionate about transforming customer experience through innovation, next generation capabilities and latest technology platforms. Rahul has been featured by The American Banker, BAI Strategies Journal, Bank Business Line, The Sunday Times in the UK amongst others and has spoken to audiences worldwide.