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We have all endured disruptions to our personal and professional lives this year. In anticipation of a new year, it’s appropriate to think about what we’ve learned, and how best to respond to and prepare ourselves for the continuation of economic volatility and challenges to the human spirit.

We all make conscious decisions every minute, hour and day. Choosing to be grateful will make you happier. Focusing on what’s good in our lives will make us stronger by attracting more productive relationships that will result in greater learning opportunities. In January 2004, my second book, “The Six Fundamentals of Success,” was published by Random House. One of the chapters, “The Power of Nice,” is as valid today as it was then. One senior executive called “the niceness factor” the single most important component in his firm’s success. It helped to cement relationships both inside and outside of the organization.

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