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It can be hard to know whether you’re providing the right mix of health benefits, wellness programs, and support initiatives — especially during these unprecedented times. What are the right metrics to use? Should you simply look at engagement data? If not, what else should you include?

As you are evaluating your mix of benefits and planning for next year, you should think carefully about setting measurable objectives, whether those are related to talent retention and attraction, productivity, or cost reduction. Companies often pull back on benefits because they have no idea whether they’re effective or spend more than they should on efforts that aren’t working. Don’t let that be you.

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