Fraud alert on laptop Source: Shutterstock

Most of us love technology. Or more to the point, we love the speed, convenience and ease its various forms bring to our days. But when things go wrong with that technology, we expect a human to be there to smooth things over. It's why retailers have so smartly situated designated employees near the "self" checkout stations. (I've never seen a busier employee than the self-checkout supervisor at my local grocery.)

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