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What makes a great credit union CEO? The answer is not as simple as you might think – it’s not just about having the right skill set or experience. As with any business, a CEO has to have the necessary technical expertise and understanding of the business at hand. But beyond that, what really sets them apart from their peers is another matter.

It takes an exceptional person to lead an institution that truly belongs to its members. A great credit union CEO is someone who understands that their role is not to impose their vision on an organization, but rather to solicit input from the various stakeholders within the organization and empower key players to lead in their own areas.

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