Gears with "old way" and "new way" text Source: Shutterstock

The last 22 months have been a whirlwind. With the pandemic came various changes to how consumers bank and what their preferences are. If there's anything credit unions have learned during this time of change, it's the importance of being nimble and pivoting to serve members' evolving needs better. To keep up in 2022, institutions must consider a few key trends.

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