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3 Key Strategic Priorities Top of Mind for Credit Unions in 2022

Jack Henry analyzes the results of its annual client survey on technology investments and priorities.

By Shanon McLachlan | January 10, 2022 at 10:00 AM
Credit unions looking for fintech partners during M&As. Source: Shutterstock

It’s no secret these past 21 months have been filled with unthinkable challenges and new opportunities as credit unions and their members navigate a “new normal” together. As we begin 2022, credit unions need to rethink their business strategies to remain relevant and serve members in creative, digital, timely and more connected ways. How can credit unions ensure they’re delivering a high-grade level of service? Through technology.

Each year, Jack Henry conducts an annual survey of its clients to better understand their top technology investments and priorities. This year, more than 130 financial institution CEOs participated, reflecting the strategic priorities for a wide range of community and regional banks and credit unions across the U.S. The results help identify major technology trends and opportunities across the space.

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