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The $91.5 million Serve Credit Union in Des Moines, Iowa has partnered with another Iowa organization to provide trust, investment management and retirement services to its approximately 5,300 members, the credit union announced Tuesday.
Serve will provide its new offerings through the Dubuque-based First Community Trust (FCT), a nationally-chartered trust company that works primarily with credit unions. To kick off the credit union's investment and retirement program, FCT Trust Officer Mack Rankin will be taking appointments for onsite help and services at Serve's branches in Des Moines and Urbandale, Iowa. Rankin has more than 10 years of financial industry experience and works with clients in the areas of both retirement and non-retirement investments as well as trust administration, according to the announcement.
"We are proud to announce our partnership with First Community Trust that will provide members with more access to financial advice," Serve CEO Jami Weems stated. "This partnership will bring a more comprehensive financial experience to our credit union and help members plan for the future."
FCT CEO John Gonner added, "FCT is honored to partner with another central Iowa financial cooperative. Our team is committed to serving more Iowans across the state and making a positive impact on their financial lives for years to come."
Founded in 2001, FCT manages over $1.2 billion in assets for individual and business clients nationwide.
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
