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Chris Cummins Chris Cummins

Redwood Credit Union ($7.1 billion, Santa Rosa, Calif.) promoted Chris Cummins to vice president of virtual service delivery. In his new role, Cummins is responsible for overseeing the delivery of high-quality digital experiences when members access the credit union’s online services. He joined RCU in 2013 as remote delivery manager and has since taken on roles as digital experience manager and most recently vice president of virtual service delivery. Prior to joining RCU, Cummins worked for Pacific Pulmonary Services as a senior software engineer and then service desk manager, and for Mitchell1, a subsidiary of Snap-on Tools, as a senior software engineer leading the development of automotive software product lines. He holds an ITIL Foundation Certificate in IT service management and participated in Filene Research Institute’s iInnovation Program.

Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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